Elevate your stakeholder management game

Learn the essentials to understanding and planning innovative, practical engagement activities that are fit-for-purpose and tailored for your complex stakeholders.   Develop your own stakeholder relationship strategy, complete with goals, outcomes and the action plan to achieve them.

Practice, not theory

This course will step you through a live project which you will build under the expert guidance of your trainer.  Using either a project you are working on now, or one that you have already undertaken, we will unpack and rebuild it to create a program that delivers meaningful stakeholder engagement. You will manage risks, competing needs and balance the priorities of you and your stakeholders, effectively and practically.

Skills-based training at its best

Adult learning in a professional workplace is most impactful when you have the opportunity to learn concepts, try and test them out and review and refine. This program gives you the opportunity to learn through a mix of face-to-face, live online and self-paced modules, supported by weekly or fortnightly coaching clinics. It is a proven method to embed practical skills effectively and efficiently.

Course structure

8 Chapters · 9 Lessons

  1. 1

    Powerful Engagement

    1. (Included in full purchase)

      Welcome to Powerful Engagement

  2. 2

    Module 1 - introduction to key concepts (face-to-face, full day)

    1. (Included in full purchase)

      Introduction to key concepts

  3. 3

    Module 2 - the quiet voices (live online)

    1. (Included in full purchase)

      The quiet voices

  4. 4

    Module 3 - risk and outrage (live online)

    1. (Included in full purchase)

      Managing risk, anticipating and managing outrage

  5. 5

    Module 4 - it's a conversation (pre-recorded online)

    1. (Included in full purchase)

      It is just a conversation

  6. 6

    Module 5 - crafting powerful questions (live online)

    1. (Included in full purchase)

      How to craft powerful questions

  7. 7

    Modules 6 and 7 - groups and channels (pre-recorded online)

    1. (Included in full purchase)

      What are groups and channels?

    2. (Included in full purchase)

      Identifying appropriate activities

  8. 8

    Module 8 - crafting a powerful program (face-to-face, full day)

    1. (Included in full purchase)

      Designing a powerful engagement program

Meet your experienced teacher and coach

I am Lucy and I am excited to work with you as you further develop your engagement skills. I have over 30 years experience in the design, implementation, evaluation and training of community engagement across all industries and levels of Government. I have won the IAP2 International Best Project Award as well as local (Australasian and State) Awards, was one of the founding members of IAP2 Australasia and served on both the Australasian and International Boards.  I am a recognised industry leader, known for my expertise in managing engagement in contentious and contested environments. I will walk you through every step of creating a powerful engagement program and how you can unlock practical, fun, innovative and effective engagement activities for your projects. Can't wait to meet you! Lucy Cole-Edelstein FAIP2

Ready to elevate your stakeholder engagement skills?

Join our course today and embark on a journey of growth, learning, and impactful engagement activities. Take the first step towards becoming a standout stakeholder engagement professional! Melbourne September, 2025

$1,500.00

Register your interest now